Garage Flooring Dubai | Warranty Policy

At Garage Flooring Dubai, we provide our clients with premium-grade garage floors which offer durability, safety, and reliability. This is accomplished through proper choice of the best flooring materials and installation procedures.

In order to show our commitment to the quality products and services we provide, selected floor materials and installations are offered a warranty of up to three to five years, depending on the terms and conditions indicated below.

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Warranty Coverage

Our warranty covers any potential manufacturing and installation defects related to the performance, look, and structure of the installed garage flooring in the specified warranty period. The coverage could be for:

Defects in manufacturing of the qualified floor materials.
Installation issues of the installation team.
Premature lifting or separation because of installation defects.
Structure defects related to stability of the floors.
Defects arising due to improper application of the adhesives, coatings, or installation materials.

Conditions of Warranty

In order to preserve warranty, clients should adhere to the suggested cleaning, maintenance and care procedure post-installation. Maintenance will help in retaining the good condition of the flooring, increasing the service period of the product as well as ensuring proper functionality under normal use.

The warranty will remain in force provided that the flooring is used for its intended purpose and is properly maintained based on the suggestions given by us.

Exclusions from Warranty

The following will be excluded from warranty:

Damage due to any impact, dragging of furniture or any sharp objects.
Burn marks, stains, cuts, punctures, spills or chemical damage.
Damage due to incorrect cleaning technique or improper cleaning products.
Flooding, fires, exposure to standing water, natural calamities or environmental causes which are beyond our control.
Unauthorized repairs, alterations or modifications.

Procedure for Processing a Warranty Claim

In case you have identified that your garage floorings have acquired any defect covered under warranty, we request you to immediately contact our customer support team. We need some photos and information from you to help us evaluate your claim.

On evaluation, there can be an arrangement of a site visit by our technical team to validate your claim. In case your claim falls under the coverage of the warranty, the best way of resolving the matter shall be identified and executed.

Customer Support and After-Sales Services

We always keep customer satisfaction in our mind even after the completion of the project. Our skilled customer support team can help you with any queries related to warranty, maintenance suggestions, floorings care tips and after-sale services as needed.

This warranty signifies our pledge to offer you quality floorings products and services along with skilled installation, superior craftsmanship and quality customer support in Dubai and UAE. Choosing Garage Flooring Dubai is to ensure you top quality floorings and customer support.